Privacy Policy
AIPayments.com — Last Updated: March 23, 2026
1. Introduction
AIPayments.com (“AIPayments,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at aipayments.com or use our payment processing services (collectively, the “Services”). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Services.
2. Information We Collect
Information You Provide Directly
- Business name, contact name, email address, phone number, and mailing address
- Payment and banking information submitted during merchant onboarding
- Government-issued identification documents required for compliance verification (KYC/KYB)
- Transaction data, including amounts, dates, and parties involved
- Communications you send us via email, chat, or contact forms
Information Collected Automatically
- IP address, browser type, operating system, and device identifiers
- Pages viewed, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 7)
- Log data related to API calls and system interactions
Information from Third Parties
- Identity verification data from KYC/KYB service providers
- Credit and fraud risk data from third-party data bureaus
- Business registration and licensing information from public databases
3. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our payment processing services
- Onboard merchants and verify identity in compliance with applicable law
- Process transactions and detect fraudulent or unauthorized activity
- Comply with legal obligations, including AML, KYC, and financial regulations
- Communicate with you about your account, updates, and support matters
- Improve our platform through analytics and product development
- Send marketing communications where you have consented
- Enforce our Terms and Conditions and protect our legal rights
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Payment Networks and Banking Partners: To process transactions and maintain required financial relationships
- Compliance and Verification Providers: For identity verification, fraud prevention, and regulatory compliance
- Service Providers: Vendors who support our operations (hosting, analytics, customer support) under confidentiality obligations
- Legal and Regulatory Authorities: When required by law, subpoena, court order, or to protect the rights and safety of AIPayments, our clients, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users
5. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal obligations (including financial record-keeping requirements which may extend to 5–7 years), resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
6. Security
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our website, remember your preferences, analyze traffic, and support security features. You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Services.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal information
- Restrict or object to certain processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at ryan@aipayments.com.
10. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date. Continued use of the Services after such changes constitutes acceptance of the updated policy.